Exciting Career Opportunities at International Call Center, Lahore – Apply Now!

Join a Dynamic Call Center Team in Gulberg's Business Hub

A leading International Call Center in Gulberg 3, Lahore, Punjab, Pakistan has announced multiple vacancies through its advertisement in Daily Jang Newspaper on May 13, 2025. The center is currently seeking enthusiastic candidates for the following positions:

• Call Center Staff
• Call Center Agent

With an application deadline of May 31, 2025, this is an excellent opportunity for Intermediate, Bachelor's, and BA degree holders to launch their careers in Pakistan's thriving customer service industry.

Why Choose a Career at This International Call Center?

1. Professional Growth Environment

✔ Global client exposure
✔ Structured career progression paths
✔ Ongoing skills development programs

2. Attractive Employment Benefits

✅ Competitive salary packages
✅ Performance-based bonuses
✅ Modern, air-conditioned workspace
✅ Flexible shift options (morning/evening)

3. Industry Advantages

• Rapidly expanding BPO sector
• Transferable communication skills
• Opportunities for international assignments

Position Details & Requirements

1. Call Center Staff

Responsibilities:

• Handle inbound/outbound customer calls
• Maintain service quality standards
• Document customer interactions
• Achieve daily performance targets

Requirements:

Salary Package:
PKR 35,000 - 45,000/month (including bonuses)

2. Call Center Agent

Responsibilities:

• Provide technical/product support
• Resolve customer complaints
• Upsell services when appropriate
• Adhere to call scripts and protocols

Requirements:

Salary Package:
PKR 40,000 - 60,000/month (with incentives)

Work Environment & Culture

• Shifts: 8-hour rotations (including night shifts)
• Weekly Off: 1-2 days (rotational)
• Facilities:
  • Cafeteria services
  • Transportation allowance
  • Comfortable breakout areas

Step-by-Step Application Process

Required Documents

• Updated CV with photo
• CNIC copy
• Educational certificates (attested)
• Experience letters (if applicable)

Application Methods

1. Online Application
   • Email documents to [HR Email from Ad]
   • Subject line: "Application for [Position] - [Your Name]"
2. Walk-in Auditions
   • Visit call center office in Gulberg 3
   • Days: Monday-Friday (9AM-5PM)
3. Phone Screening
   • Call HR at [Contact Number from Advertisement]

Selection Timeline

1. Initial Screening (May 13-31)
2. Voice Test & Interview (First Week June)
3. Training Batch (Mid-June Onboarding)

5 Compelling Reasons to Apply

1. No prior experience needed for entry-level positions
2. Fast-track career growth in global BPO industry
3. Develop internationally-recognized skills
4. Earn while you learn business communication
5. Prime Lahore location with transport access

Interview Preparation Guide

1. Practice Common Scenarios
   • "How would you handle an angry customer?"
2. Improve Pronunciation
   • Focus on neutral accent development
3. Prepare for Typing Test
   • Minimum 30 WPM expected
4. Dress Professionally
   • Business casual recommended

Frequently Asked Questions

Q: Is English fluency mandatory?
A: Yes, but training provided for improvement

Q: What international markets do you serve?
A: Primarily North America/Europe/Middle East accounts

Q: Are there age relaxations?
A: For experienced candidates, up to 38 years considered

Q: Is work-from-home available?
A: Currently only on-site positions

Employee Success Story

"Started as an agent in 2023, now supervising 20-person team. The skills I learned opened doors I never imagined!"

• Ali R., Team Leader

Important Notes

⚠ No registration fees required
⚠ Original documents needed at joining
⚠ Night shift allowance provided
⚠ Female candidates encouraged to apply

Career Growth Pathway

Call Center Agent → Senior Agent → Team Leader → Operations Manager → Account Manager

Final Checklist

✅ Verify position requirements
✅ Prepare all documents
✅ Practice English communication
✅ Apply before May 31 deadline

Launch your global career today with this exciting opportunity!

For complete details:
📌 Daily Jang (May 13, 2025 edition)
📞 HR Contact: [Number from Advertisement]
🏢 Location: Gulberg 3, Lahore

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